servant leader

Characteristic servant leader actions include: 

• Listen and support teams in problem identification and decision-making 
• Create an environment of mutual influence 
• Understand and empathize with others 
• Encourage and support the personal development of each individual and the development of teams 
• Coach people with powerful questions rather than use authority 
• Think beyond day-to-day activities; apply systems thinking 
• Support the teams’ commitments 
• Be open and appreciate openness in others